BigDogs v2.0 logo
BigDogs v2.0 logo

All articles

GENERAL FAQs. Click for details.

We can help you answer random queries regarding our products and processes.

Shipping and Delivery FAQs

SHIPMENT & DELIVERY. How do I track my order?. Once your order ships, you’ll receive a shipping confirmation email with a FedEx tracking number. If you don’t receive it within 3 – 4 business days, contact Customer Service at 1-855-650-5436 or custome

Orders and Payments FAQs

ORDERS & PAYMENTS. What payment methods do you accept?. We accept Visa, MasterCard, American Express, Discover, PayPal, Shopify Pay, Apple Pay, Google Pay, and prepaid gift cards. Why was my payment declined?. Your payment may have been declined due

Offers FAQs

OFFERS. Do you offer free shipping?. Yes. We offer FREE shipping on orders of $50 or more within the contiguous US. Do you offer discounts?. Yes. We offer "BIG DOGS TEE BUNDLE SAVINGS". You can save more if you buy more.

Cancellation FAQs

Can I cancel my order after placing it?. Yes, you have 90 minutes to make changes or edit your order after making the purchase. Go to your order confirmation (sent to your email after purchase) and click the link "view or edit your order". Orders are